This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Choose your name on Connect, receiving error: "We're having trouble updating your name. You can try again or we can ask you later."

2064171 over 1 year ago

I am trying to set up the Android app for my new Garmin Edge 530, and even if I try the "Ask me Later" option, I am prompted to input a name again. Cannot get my account set up.

0 El Guapo over 1 year ago

Same. Just gets stuck. Can't use the app at all. About to return this thing (Instinct 2 Solar) doesn't seem worth the trouble, already.

0 El Guapo over 1 year ago in reply to El Guapo

Funny though.....name shows up here.

0 5002986 over 1 year ago

Having the same issue, commenting so I can get an answer.

0 seilogramp over 1 year ago

Can you try changing your name using the web interface, not in the android app? - https://connect.garmin.com/modern/settings/publicProfile

I was able to do it using this method.