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Garmin coach does not recognize training

4198620
over 1 year ago

I've been following a Garmin coach plan for half Marathon. First few workouts went without any trouble. Unfortunately the last two workouts where synced to Garmin connect and show up in my activity, however, Garmin coach doesn't recognize the training and so it does not show up in the training overview. This brings a few problems, one in the planning for workouts, and second that the coach can't adapt the program based on my results.

I've tried a few things which I read in other fora, like replanning the workout or changing the eventtype. But both didn't work. Does anyone know any other solutions to this problem, or is Garmin working on this bug? I've read a lot of people experience this but haven't read a real solution.

Thanks!

Moderator: Joined several on-going recent threads in the Garmin Connect Mobile forums. Pinned this one.

  • 0 over 1 year ago in reply to 8537450

    Ok I hope this will be resolved. As I replied earlier my first 2 unpaired got paired, but the run I did yesterday had the same problem again. Really frustrating

  • 0 over 1 year ago

    Did you solve this? I am having the same problem

  • 0 over 1 year ago in reply to 1466093

    I've had this problem too - done the time trial in week 12 of the 10k plan twice but neither records in the plan. But the runs are there on the app. Does that sound like your problem?

  • 0 over 1 year ago in reply to 5987431

    Yes. I have now tried everything. Quit the plan and restarted a new one and it now won’t synch the benchmark run. I give up Frowning2️

  • 0 over 1 year ago in reply to 1466093

    That's so annoying, sorry! I guess that will happen to me too then.

    So something is stopping any runs registering up on the plan full stop - it's weird because the runs make it onto the app. Gah!

    I've emailed customer service - let's see if they can help.

  • 0 over 1 year ago

    The run starts correctly on my watch as the training run. My watch says I did my training run. It uploads to garmin but doesn’t upload as part of my Coach Training plan (even though my watch does acknowledge it’s part of my plan). 

  • 0 over 1 year ago in reply to 5177404

    That seems different to what everyone else is dealing with. Mine correctly pairs the day of the workout, but the next day it shows as missed and moves the 'missed' workout to the current day even though I already completed it.

  • 0 over 1 year ago

    Hello, Over the last week I have run about 4 runs which are in my Garmin Coach. My Workout/Activity is showing in activities, but not in Garmin Coach and remains open so my plan is not getting updated and the workouts ticked off. This has been over a week now, is there some sort of bug?

  • 0 over 1 year ago

    My benchmark run now synced with Garmin Coach. Hopefully this isn't going to be an ongoing issue when I do the first run of the plan tomorrow. From the forums it looks like this is an ongoing issue that pops up now and again. It would be great to see Garmin get to the bottom of it and explain what causes this. 

  • 0 over 1 year ago

    This happend to me today.

    I did my 5k running drill, completed it, it uploaded to Garmin Connect on both my phone and PC, but the Garmin coach still thinks I've yet to do the run today and has it as "scheduled" on my calendar. It still appears as "scheduled" on my watch too (Instinct 2 Solar).

    I'm dismayed to see so many people have had this issue (for some years according to some posts) and it has yet to be resolved.