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Garmin coach does not recognize training

4198620
over 1 year ago

I've been following a Garmin coach plan for half Marathon. First few workouts went without any trouble. Unfortunately the last two workouts where synced to Garmin connect and show up in my activity, however, Garmin coach doesn't recognize the training and so it does not show up in the training overview. This brings a few problems, one in the planning for workouts, and second that the coach can't adapt the program based on my results.

I've tried a few things which I read in other fora, like replanning the workout or changing the eventtype. But both didn't work. Does anyone know any other solutions to this problem, or is Garmin working on this bug? I've read a lot of people experience this but haven't read a real solution.

Thanks!

Moderator: Joined several on-going recent threads in the Garmin Connect Mobile forums. Pinned this one.

  • 0 over 1 year ago in reply to FolkertTenwolde

    Havin the same issue, tried of different things such as changing activity type, deleting and redownloading app. Rescheduling the workout then scheduling back to today. All of this to no avail. This post had the same issue and apparently it updated for them an is working now. This post was recent to. However I am still having the same issue of it showing up as a workout but the garmin coach fails to recognize it.

    forums.garmin.com/.../1705103

  • 0 over 1 year ago

    I see it has fixed itself for you guys but I am still having this issue unfortunately.

  • 0 over 1 year ago

    I've been having this issue for several days and have tried everything from factory resetting watch and phone, to editing the activity as suggested in an answer from several years ago. Even started a new training plan to see if that would help but it won't recognize the benchmark run so the plan doesn't populate with workouts. I reached out to Garmin via chat and they are going to escalate this and get back to me. 

  • 0 over 1 year ago

    I’ve started a new Garmin Coach Plan. I completed the Benchmark run yesterday, and it shows up in My Day. However it does not register in Garmin Coach. It shows there should be a work out today but it says Stay Tuned for Details.
    Ive closed the app and restarted it, turned my phone on and off, plugged my watch in and charged it, I’ve changed the work out from uncategorised to training, and refreshed the app many times. 

  • 0 over 1 year ago in reply to 4269540

    Did you solve this? I am having the same issue

  • 0 over 1 year ago

    Bonjour,

    Mes trois derniers entraînements n’apparaissent pas dans Garmin Coach et sont indiquées manquantes… Pourtant, ils apparaissent sur mon profil, avec le bon intitulé.

    Comment les ajouter? S’agit-il d’un problème de reglage?

     L’évolution de mon plan d’entraînement n’est pas bon avec la moitiés des séances « manquées »…

    Savez-vous ce que je peux faire?

    Merci!!

  • 0 over 1 year ago in reply to 9388704

    Bonjour 

    Même probleme pour moi. La seule solution trouvée pour l’instant est de mettre en pause le programme d’entrainement, et de le remettre en route juste après. Les activités réapparaissent immédiatement et le programme n’a pas l’air d’avoir été modifié..

     
    cependant il ne faut pas le mettre en pause le jour de l’activité : ce jour là apparaitra comme un jour de repos et l’activité ne sera pas associée au programme. 

  • 0 over 1 year ago in reply to 9388704

    Ce n'est pas idéal donc j'espère que Garmin a une meilleure solution mais en attendant, un grand merci pour ce tuyau qui va me permettre de garder un plan d'entraînement raccord...

  • 0 over 1 year ago

    My first issue was resolved but my next run got un-paired again! Went onto chat and they said: Garmin is aware of this issue and is expected to be fixed in the coming days

  • 0 over 1 year ago in reply to 8537450

    I hope so, I've been unpaired too!

    Thanks for the update.