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Cannot log-in on Android Garmin Connect

2923022
over 1 year ago

I recently got a new phone (Pixel 8).  I have installed and tried to log-in onto the Garmin Connect Mobile app, but keep getting the same error message.

I have already tried the following steps:

  • Turn off Wi-Fi
  • Clear Storage & Cache
  • Force Stop
  • Uninstall and re-install App
  • Change Authentication Domain
  • Clear Storage & Cache on Chrome
  • Turn-off and turn-on phone
  • Change password

I keep getting the same error message:

Unable to Continue - 400: diauth.garmin.com/.../token

I used to be able to log-in fine on my old phone (Motorola Edge 30 5G), however, I now seem to get the same error on this phone.  I also get the same error for the 'Connect IQ' app from Garmin.

I have no issues logging in on the https://www.garmin.com/ website.  When I try to log in on the https://connect.garmin.com website, I get an 'Looks Like Our Laces Came Undone' error.

I am running out of ideas, anyone that can help?