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Activity from watch does not sink after buying new phone

2385887 over 1 year ago

Last week bought new phone

Also an android

I downloaded the connect app and it showed my previous history

I also paired the saphhire 6 with the phone

But now have done 2 activites and they do NOT synch nor show on activiitrd on the connect garmin app

Any help

Much appreciated!

Thx

Mitch

0 seilogramp over 1 year ago

Assume you're logged into the same Garmin account since you see your history. And when you sync you see the green circle around the watch icon.

Do a manual upload to make sure there is nothing wrong with those activities. Even though you can view those activities on the watch, there could be an issue. Directions here - How Do I Manually Upload an Activity I Recorded to Garmin Connect?

If they upload without errors, then have a look at the Sync / Connection Troubleshooting Guide