My Epix gen 2 will not connect to Garmin connect app on my new android phone. I've tried everything in every video and instruction page I could find. When I go to pair phone on the watch i get a qr code (which doesn't ever get mentioned or shown in any of the help results I've found online) which opens the app but the pairing still fails. Quite often while trying to pair the app suddenly goes to a page saying 'virtual activity - connect app is not available' why?
I never get to a stage in the app where it asks to confirm the six digit code on my watch and the watch never shows one while trying to connect in the app. I can connect the phone directly via bluetooth but everything I see online tells me I mustn't. So I've tried forgetting the device there and connecting in the app - no good. I've tried restarting both devices - no good. I've tried updating the app - no good.
Agh. Please help. I've spent a lot of money on these devices and they should talk to each other but they will not.
