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Account recover

Former Member over 1 year ago

Hello,

I made a new activity using the Tacx training app, but as it didn't synchronize with Garmin Connect I thought I had entered the wrong email address as account and delete the other on Garmin.

Like an idiot I just realized I deleted the main account and delete 10 years of activities... when I try to connect it indicates "your account has been disabled" is there any way to recover it ?

I just delete it 1 hour ago so I am still within the 48h delay...

Please help me I am really sad about this, thank you a lot

0 e7andy over 1 year ago

Contact Garmin Support: https://support.garmin.com/

0 Former Member over 1 year ago in reply to e7andy

Do you think they will be able to cancel the deleting process ?

I saw this scary sentence on the support webpage "Once an account has been deleted, it is no longer recoverable."

0 e7andy over 1 year ago in reply to Former Member

No idea. Just talk to them. It is either recoverable or not. It shouldn't be recoverable according to the text you posted, but there might be a grace time before it is deleted.