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Bug report: Run/walk graph error. Does not show data for entire activity

For a recent trip the data for run/walk looks like it's been condensed to a couple hours instead of being spread out over the entire activity.

This happens for every trail running activity.

0 Former Member over 2 years ago

[deleted]

0 jasm over 2 years ago in reply to Former Member

The graph on the Web version of Connect shows only about 2 hours of data as well instead of about 9 hours.

I didn't stop the activity, pause it, or use any laps during the activity. The activity is continuous.

It looks like it happens on all running activities longer than about 2 to 3 hours. So on a run longer than this the graph would look like the above picture.

Using an Instinct 2 Tactical Solar with software 12.25 (06ba4a3)

0 jasm over 2 years ago in reply to jasm

I have verified this happens with other people as well. Is anyone from Garmin able to confirm this is being looked into?

0 Kyle J over 2 years ago in reply to jasm

Hi, you'll probably need to contact Garmin Support directly as it's mainly just us users here on the forum.