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Calorie calculation failure when inserting incorrect weight

Hello,

I just wanted to report that my calorie calculation is showing 7.965 resting calories (at 21:25h) and also fails to add up exercise calories to active calories.

I think that the problem has to do with weight. This morning I inserted 652 Kg instead of 65.2 Kg by mistake. I removed the mistaken weight then proceeded to insert the correct one. However, I think that the software continues to use that mistaken weight to calculate the calories expended.

Hope this helps in solving the issue.

Cheers!

0 trux over 1 year ago

You need to sync the device after you corrected the weight through the app or the web, in order to have the new correct weight propagated to the watch, since it is the watch, not the app, that calculates the Calories. Alternatively you can adjust the weight directly on the watch too, if it did not sync from the app for some reason.