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Android Garmin Connect account inconsistent with IOS Garmin Connect account

I have a Fenix 6 Pro, and for the last two years, I had used and uploaded its data onto my Garmin account on my Android phone. For the last few months I needed to switch to an iPhone, but I will switch back to the Android later. My problem is that when I logged into my Garmin account on the iPhone, it had me create a new Connect Mobile account. I thought maybe I typed the wrong email, but when I checked the main Garmin account, both Connect accounts seem to lead to the same main Garmin account.

I wanted activities from both (Android and iPhone) to be uploaded, but I can't get them to do so. I've checked to make sure Upload is turned on, I've opted into Garmin Data Storage, and I've made my account mostly public, but nothing has changed. After I disconnected my watch to both, added it first to my Android, and then tried to add it to my iPhone, it gave me the message that it was previously paired with a different account, even though I entered the exact same account information for both devices?

Is this just a problem between Android and Apple, is there more I can do, or is there something I just messed up? Any help is appreciated.

  • I believe I have now partially fixed my issue, although I am still confused why both accounts lead to the same Garmin account. I found out that my original Connect account is on a different email, although when I made changes to that account, the new Connect account on the iPhone would still be changed? I have no idea how I intertwined the two accounts, but I think I have resolved the main issue. 

  • Two things to make it easier:

    Only use one account. Stop using one of the accounts and never use it again.

    Only use one phone with the watch. It might work to use multiple phones but it can easily lead to connection issues so Garmin does not recommend it.

    Can I Pair My Garmin Device to Multiple Mobile Devices?