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Can't get my vivoavtive 4s to pair with my phone. I have tried all the troubleshooting, reset my watch, app..still not connecting.

Since start of March 23, my watch, vivioactive 4s has not paired with my phone. I have tried all troubleshooting, reset my watch. APP, restarted phone...nothing is working. I have watched you tube videoed and tried too. Other people have tried to sort it for me too and they have garmins. I bought it direct from garmin. My watch is 18 months old.