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Daily active calories lower than workout active calories

Hi, after today ride with new Edge 840, workout shows 993 total calories and 844 active calories. But in Garmin Connect, it shows only 743 active calories for today. Anyone knows why it happens? How to fix it?

0 a1a2 over 2 years ago

I have also been experiencing this although after today's ride my activity calories appeared normally in daily activities count.

0 trux over 2 years ago

Contact the Support, there is a known issue where the Active Calories counts do not match if you use multiple devices. Ask them to be added to that Support case too.

0 Vini over 1 year ago

Did you get any solution for this issue?

I have the same problem. Did a 100km ride today with the 1040 burning 2069 active calories, but the daily calories shows only 254 active, which is probably for walking. It seems the true up is not working.

I don't know if the new edge update messed this up as I updated it today just before the ride.