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Other Activities recorded not from my device (phantom activities)

I have a Garmin 245 and since yesterday it has recorded (on the app) 7 'other' Activities and I have no idea why. I have not asked it to do this. Do you have any idea why it is doing this and what I can do to stop it?

0 3527451 over 2 years ago

An activity that I didn't record is showing up on my news feed under my account. It says that it happened tomorrow at 1:50 AM, and was 24 minutes long. It even has heart rate data for the activity, but the time hasn't even happened yet. Just wondering if anyone knows what's happening.

0 seilogramp over 2 years ago in reply to 3527451

I suggest starting with updating your password - Garmin International | Account | Profile

Be sure to check the option "Sign me out of all Garmin websites and apps"

0 emma5685 over 2 years ago

I have too received 8 activities on 11th April that I haven't completed?

0 jwjr1957 over 2 years ago

I have 5 "other" activities recorded on the app. Interestingly, the watch doesn't list these activities, seems it was generated at the app and not the watch.

0 e7andy over 2 years ago

Are they reported by your watch?

0 jwjr1957 over 2 years ago in reply to e7andy

I don't believe so as the watch doesn't show these "other" activities. I called customer service and they had me send them the log files from the Connect App, they are looking into this. I also let them know of the other messages on this forum indicating other folks are experiencing the same issue.

0 e7andy over 2 years ago in reply to jwjr1957

Which device logged them? View the activity and scroll down.

0 DeidreJean over 2 years ago

Same problem here. Garmin vivoactive 4s. Even when I remove the activity from Garmin Connect, it is syncing to my WW app and can't be deleted from there.

0 Former Member over 2 years ago in reply to e7andy

[deleted]

0 jwjr1957 over 2 years ago in reply to e7andy

According to the app, my fenix 6 logged the activity. When I view activities on the watch, the watch reports the last activity completed was my run from yesterday. The five "Other" activities that show up on the Connect App were recorded after my run yesterday. Three of the "Other" activities have distances and time associated with them, one indicates I went 1.6km in 50 minutes. Two of the five list no distance but durations.