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Because of what I cannot see a data from my Garmin Fenix 6 sapphire on my Andoid phone?

Problem with Garmin connect app

  • Hard to say without a description of what you see. Do you see anything? Any error messages? Has it worked before? Have you made any changes since it worked the last time like switch phone, reinstall the app or similar?

    Is it your history that is missing? If yes, then you've logged into the wrong account (possibly you've created a new account).

  • I only see current heart rate and activity history. I cannot see average heart rate for today and for any day since 4th of february 2023, sleeping data, respiration data, stress data... I did not replace my phone since that, but I tried to reinstall Garmin connect aplication and I still have the same problem.

  • If you see your history you are still on the right account.

    If you have any issues with the watch you should do the following:

    • Restart by holding the light button (top left) until watch shuts down and then start again.
    • Connect it to a computer, run Garmin Express and install any updates and sync.

    Those two actions usually solve most issues.

  • If restarting does not help, follow the hint #4 from the Troubleshooting guide for (some) data missing after syncing