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Why I can't see stroke chart of my recorded SUP activities in Garmin Connect anymore?

Hi everybody,

I used to see Speed, Heart rate, Stroke Rate, temperature charts of my SUP recorded activities in Android Garmin Connect. Recently I can't see stroke rate chart anymore.

I m usingGarmin Instinct with HRM-PRO but recently I disabled the option of catching speed and distance from the HRM-PRO since I checked that speed chart is more accurate if I use the accelerometer in my Instinct insteard of gyro e accelerometers in the belt.. but this is another topic..

Any suggestion about enabling again the stroke rate chart?

Best Regards

0 FAJO over 2 years ago

All right. It is working fine again after an update of the app.

0 3105067 over 2 years ago in reply to FAJO

Hi there, what version of the app have you got installed? I’ve just noticed the same problem but appear to be on the latest version available in my App Store. Thanks.

0 FAJO over 2 years ago in reply to 3105067

4.63.1 just installed. It is ok again.

0 8921678 over 2 years ago

I have Connect version 4.63.1 installed on my iPhone. It (now) doesn't show stroke rate chart for any of my paddling activities, past or present. The stroke chart appears on the laptop version of Connect, though. I deleted the app and reinstalled it. Problem is still there. Ayyy.

0 3105067 over 2 years ago in reply to FAJO

Thanks. But hmmm. I’ve got version 4.63.2 installed. Be interesting if this disappears again when you upgrade.

0 8921678 over 2 years ago in reply to 3105067

Sorry: I do have 4.63.2 installed. I don't get the stroke chart on the iPhone app. But I do see it when I go to the browser.

0 FAJO over 2 years ago

Sorry guys, I can't help you. I m only a user. :-)

I checker that installing 4.63.1 on my Android phone restored the stroke chart.

0 FAJO over 2 years ago

Sorry guys, I can't help you. I m only a user. :-)

I checker that installing 4.63.1 on my Android phone restored the stroke chart.

Hope some assistance to come from Garmin.