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Error when trying to access gym and fitness activities in garmin connect.

I am receiving error when trying to access gym and fitness activities in garmin connect. I can access all other activities and my internet connection is fine.

0 8234383 over 3 years ago

I'm having the same problem.

0 trux over 3 years ago in reply to 8234383

Could you post a screenshot of that error?

0 8234383 over 3 years ago in reply to trux

I hope you received it by email.

0 trux over 3 years ago in reply to 8234383

No, I did not, since I am just another user of the forum trying to help you. You are not communicating with the Support here. If you want to talk to the Support, please use https://support.garmin.com

0 8234383 over 3 years ago in reply to trux

Ah, ok. Here is a screenshot of the error I get when trying to enter a gym workout to edit it. I have restarted my phone a few times, uninstalled Garmin Connect and re-installed it but of no help. It has been like this for a few days.

0 trux over 3 years ago in reply to 8234383

I am trying to replicate it, bit there is no "Gym" type of workouts. Only Strength, Cardio, HIIT, Pilates, Yoga, ... Which one of them is it? Or do you get an error at any of them? Is it a workout you created earlier? Can you edit it in Garmin connect Web?

0 8234383 over 3 years ago in reply to trux

It's the Strength workout. The same with Cardio and Pilates. Walk is fine for edit.

0 trux over 3 years ago in reply to 8234383

OK, just tested. It works for me without any error. Try force-stopping the app, restarting, and trying again. If it does not help, try reinstalling the app. You can also try an alternative Internet connection. If still not working, contact the Support.

0 Pau O. over 3 years ago

Same problem for me. Suggested fixes didn't work.

When accessing any Cardio, Strength, HIIT, Yoga activity the "an error ocurred" message appears.

These activities can be accessed through the menu "Activities / Gym & Fitness Equipment", so i suspect those are the ones not displaying.

Accessing those activities from web version works fine.

0 Pau O. over 3 years ago in reply to Pau O.

Forgot to add. We are 3 users at home with Garmin Connect Android. All have the same problem. One user with iOS no error.