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Error occurred message when trying to accept new personal record

When I try to log a new activity, and get a new personal record, it comes up with "accept new personal record", but when I click this I get the message "an error occurred". 

I've tried reloading the app over a couple of days and re-entering the data, but still the same message - anyone know what I can do? I don't know how to access my personal records to edit them manually (I.e. without having to log an activity) thanks.