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Garmin Connect App not working correctly

My Vivoactive 3 smartwatch is recording my activity but the app is no longer showing the Activity (e.g. green tile) on completion,and whilst the Intensity Minutes are showing on the tile, once you touch it for the 1day/7day,etc profile, there's nothing showing, only a message to sync. All syncing working perfectly.Kevin

0 trux over 3 years ago

9174944 said:
there's nothing showing, only a message to sync. All syncing working perfectly.Kevin

I am a bit confused - why do you tell the syncing works perfectly, when no data appears in the app?

Can you see the activity in the History on the watch? Can you see it in Garmin Connect Web?

You could try clearing the cache of the GCM app, or reinstalling it.

If the syncing completes successfully, the circle around the watch icon closing and turning green (what I assume you meant by telling it works perfectly), then perhaps the Troubleshooting guide for (some) data missing after syncing could help.