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Intensity minutes doesn't show up

I have a vivoactive 4. Recently my app doesn't count my intensity moments any more. I swim, I walk, I get my HR go up, and it still shows 0 minutes. What can I do to fix this?

0 e7andy over 3 years ago

Do you see the intensity minutes in the watch? That is the first step. The app just shows what is reported to it. The app doesn't do any calculations.

0 5634535 over 3 years ago in reply to e7andy

No, the recent intensity minutes weren't updated on the watch

0 e7andy over 3 years ago in reply to 5634535

Then you must start there. Don't bother about the app.

First step is to just restart the watch and see if that helps.