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Currently earning active May badge. (20 activities of 20 minutes or more) I have done 3 activities today but have only been credited for 1

Vivo333 over 3 years ago

Currently earning active May badge. (20 activities of 20 minutes or more) I have done 3 activities today but have only been credited for 1

Top Replies

Garmin-Luke over 3 years ago +1 verified

All, We have done some reprocessing on our end and you should see an updated (and correct) count of your activities. If you still do not see the correct number of activities counted in your challenge,…
e7andy over 3 years ago +3 verified

Leave the challenge and join again. That will fix it, but you will likely have to do that over and over again until Garmin fix the real issue.
e7andy over 3 years ago in reply to 4411990 +1

Not really any need to do it every day. Do it when you got 20 activities of at least 20 minutes each. Done!
Garmin-Luke over 3 years ago +1

All, we are looking at reports of this and will update this thread as more information becomes available.

All Replies

0 Former Member over 3 years ago

same here… 5 activities (all of them more than 20 minutes) but only 2 have been awarded.

0 e7andy over 3 years ago

Leave the challenge and join again. That will fix it, but you will likely have to do that over and over again until Garmin fix the real issue.

0 Wrighty82 over 3 years ago in reply to e7andy

Thanks m8 worked straight away

0 7364426 over 3 years ago in reply to e7andy

Thank you too. It worked! :-)

0 Chele over 3 years ago in reply to e7andy

Thank you! This helped me too!

0 Vivo333 over 3 years ago in reply to e7andy

Thank you. That worked!

0 4411990 over 3 years ago

Yeah, same here.
Guess I'll have to leave/join every night - Come on Garmin, this can't be hard to fix.

0 e7andy over 3 years ago in reply to 4411990

Not really any need to do it every day. Do it when you got 20 activities of at least 20 minutes each. Done!

0 Garmin-Luke over 3 years ago

All, we are looking at reports of this and will update this thread as more information becomes available.

+1 Garmin-Luke over 3 years ago

All, We have done some reprocessing on our end and you should see an updated (and correct) count of your activities. If you still do not see the correct number of activities counted in your challenge, please be aware that this reprocessing is still taking place. If you exit and reenter the challenge, that should achieve the same result as our reprocessing.