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Touchscreen doesnt work on my brand new watch

3863250 over 3 years ago

Touch screen isnt working on my brand new watch

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e7andy over 3 years ago +2

Which watch? You probably get better help in the forum for that watch.

Check the setting for the touchscreen if there is such a setting. Example Fenix 7: https://www8.garmin.com/manuals/webhelp/GUID-C001C335…

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0 e7andy over 3 years ago

Which watch? You probably get better help in the forum for that watch.

Check the setting for the touchscreen if there is such a setting. Example Fenix 7: https://www8.garmin.com/manuals/webhelp/GUID-C001C335-A8EC-4A41-AB0E-BAC434259F92/EN-US/GUID-61B722DC-5449-4A15-9C9C-BF80B5A8AE8D.html

You should also update the watch and see if that helps. New watches usually got old software. Connect to Garmin Express to update: https://www.garmin.com/software/express/

If that doesn't help, then do a factory reset.

If that doesn't help, then contact Garmin support: https://support.garmin.com/