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Forerunner 245 Music unable to connect to WiFi after Spotify account updated

I updated my spotify account from the free 3 month premium trial to a 3 month premium voucher and since that update my garmin forerunner 245 music has been unable to connect to WiFi. I have tried

  • turning both the garmin and phone off and on again
  • logging in and out of spotify on the garmin
  • clearing the spotify app cache
  • turning on and off the WiFi modem
  • removing and re-adding the WiFi to the garmin, both via the garmin and via the Connect app
  • factory reset of the garmin
  • uninstalling and reinstalling the spotify app on my phone

So far nothing has been successful

any suggestions or other users who have experienced the same or similar issue?