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Connecting to new phone

My old phone the Garmin watch connecting to has broken and I can't get any access to the screen apps etc...smashed. I downloaded the app on new android phone but the watch won't connect

0 seilogramp over 3 years ago

There is a pairing problem with the phone and needs to be completely redone. Follow these steps and video:

Remove your Garmin device from the Garmin Connect App (Menu >> Garmin devices).
"Unpair" all Garmin devices in android Bluetooth settings. Settings >> Bluetooth >> Unpair
Do the same for any other nearby mobile devices that might have Garmin in its Bluetooth settings. A common issue for users that have a new phone or other mobile devices also paired to the same Garmin device.
Unpair from the app. Settings >> Apps >> Show System Apps >> Bluetooth >> Storage >> Clear Data
Reboot your phone, restart your Garmin.
On your Garmin device place into "pairing mode." Differs per device, but usually in Settings > Phone > Pair Phone to manually enter pairing mode.
Pair using Garmin Connect Mobile app

If issue persists, contact Garmin Support - https://support.garmin.com