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Saving settings changes of watchfaces not possible

Since several days I can't save changes I made in my watchfaces or datafields. There is no reaction of the button. Same problem with Connect IQ app. When I leave the settings I see that message if I want to leave without saving the changes. If I want to change something I have to plug my FR735 to a computer and use Garmin Express. Any way to fix that?

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0 Kalisto over 3 years ago

Same here !

0 7286405 over 3 years ago

Got my garmin fenix 6 today and have the same issue.

Is there a sollution ?

0 Carmen_F over 3 years ago in reply to 7286405

I guess we have to wait for an update. The only solution so far is to plug the watch to a computer and use Garmin Express.

0 Kalisto over 3 years ago in reply to Carmen_F

Connect IQ Store has been updated two days ago .... (v2.14)

and still the same problem ...

Full réinstall does nothing .

youhou Gamin when are you going to fix the problem ?

0 Carmen_F over 3 years ago in reply to Kalisto

I'm not sure if Garmin is aware of that problem...

0 Carmen_F over 3 years ago

Just received an update for Connect Mobile, the problem still exists.

0 CCS over 3 years ago

Same problem on Vivoactive 4s

0 stefan_kuhl over 3 years ago

Same here

0 Carmen_F over 3 years ago

I received an answer from Garmin Support. I should try their watchfaces. Well, then the button for saving the settings works. But I want to use all my third party stuff! When the problem occurred there was no update before, neither app nor third part stuff. There must be something wrong with their system. Or do I have to buy a new phone, that it's related to Android 8?

0 fallenwout over 3 years ago

Got the same issue since update. Maybe they got hacked again as the help function in the app doesn't work either. There is also a weird white full screen flash when going into the settings of a watchface.