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Why does my watch frequently unpair?

I have a Samsung phone(S20FE) with garmin connect and a Fenix 6X and it unpairs every few hours. It is at least a 10 minute process to re-pair it and it's driving me mad.

I have searched for a solution, but the nearest thread I can find is from 5 years ago.

I wonder if an attempted hotfix for the bluetooth pairing cycle that is mentioned in another popular thread is causing it? I have had that issue several times before, but usually after re-pairing several times it eventually works and stops the cycle.

The issue I have is that I notice that my watch isn't syncing and when I look in garmin connect it shows that the Fenix isn't paired however it IS registered to Garmin Connect. Sometimes I just repair it, sometimes I completely remove it, and then reregister, but both have the same results. It connects for a few hours.

Any Solutions?

Top Replies

4780408 over 3 years ago +1

This also happens to me. If I move out of Bluetooth range with my phone for longer than 10 minutes, my phone and watch doesn't connect automatically when I'm in range again. I have to pair my phone again…

All Replies

0 4780408 over 3 years ago

This also happens to me. If I move out of Bluetooth range with my phone for longer than 10 minutes, my phone and watch doesn't connect automatically when I'm in range again. I have to pair my phone again. Also, if I swith of my phone, it doesn't automatically connect when I switch it on again.

0 MirekB over 3 years ago

Guys check this thread, i believe it the same/very similar issue

https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/283174/repeatly-bluetooth-pairing-codes-after-disconnecting-watch

0 WHALESHARKED over 3 years ago in reply to MirekB

Thanks for link. Different issue though.

The one you linked to is the also really annoying one where the watch spams you with Bluetooth codes to enter. This issue, it simply unpairs.

Thanks anyway.

0 MirekB over 3 years ago in reply to WHALESHARKED

yes it is slightly different, but i bet it is same root cause... whenever phone looses BT connection with the device, it upairs and in some cases, it starts spamming you with pairing code, in some cases (like this one) it just unpairs and does nothing. This seems to be related to phone / Android model as my wife recently changed phone and it only started on her Android 11 phone (Samsung A32). Her old phone was Android 9 or 10 and she had no issue at all...

0 WHALESHARKED over 3 years ago in reply to MirekB

Yeah, you might be right. Possibly the same root cause. I have had the pairing code spamming before too. As an extra data point, when I was getting it a lot, I changed phone (Xperia something to Samsung S20 FE)and it carried on doing it.

0 ClaudiuO over 3 years ago

WHALESHARKED Just curious , do you have another Garmin device by any chance or the fenix 6 is the only one? Do you happen to have other bluetooth devices (With bluetooth on) around?

0 WHALESHARKED over 3 years ago in reply to ClaudiuO

Yes, I have a Garmin cycling head unit, but that never unpairs. Other bluetooth devices? Yes, lots. That is life these days, no?

0 8949073 over 3 years ago

I have Vivoactive 4S and an oppo x3 lite and it now happening to me. Multiple times a day. Drinking me nuts. It's worse since the last system update on watch.

0 WHALESHARKED over 3 years ago

Any solutions anyone has found? I had a month or so of it not being so bad, but now I have to repair a couple of times a day.

Note: I don't get into the pairing code spamming cycle, it just disconnects and shows phone as registered though not paired.
It also remembers wifi and garmin pay each time which it didn't use to so I can probably reconnect in 1 min rather than 10 mins but it still drives me mad!

0 trux over 3 years ago in reply to WHALESHARKED

WHALESHARKED said:
it just disconnects and shows phone as registered though not paired.

If it just disconnects, it could be a problem with some BT, lock screen, or battery optimization settings on the phone. There are some tips in the Sync / Connection Troubleshooting Guide, so you can check it out, to see whether some of them help.