Hello everyone,
I have a fēnix 3 that since a few weeks started to create a mismatch between activity and step counts and ultimately a sync problem. If for example I go for a run and I complete 10km, as soon as I save the activity my step count in the front screen of Garmin connect (the summary page with the different data) is aligned with the run and matching the watch. However, in the step screen of the app, I would have a mismatching number (and a different overall km walked), always much lower, and after a while, the overall step count synchronises back with the lower number. So, daily I end up having 3000-4000 steps deleted and the wrong (lower) km walked/run.
I tried both with Android and IPhone but the problem is the same.
Anyone with the same problem that could give me some hints?