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Can't open activity details in garmin connect mobile app

Hello!

Im using a Venu 2 watch and after syncing an activity(HIT workout etc.) with my android phone i can see the activity on my phone(garmin connect app) but i can't open activite details(its loading for 2-3sec after thats its back to main screen or crash sometimes).

Its only happens a few times, like 2-3 out of 10 activity, other 7 times its working fine.

Is it a known issue? Any solution for this?

Thanks

Top Replies

DarkEvil over 3 years ago +1 suggested

Latest update of Android app (4.50) has fixed the bug with HIIT crashing the app for me.

All Replies

0 4331121 over 3 years ago

The same with me. Venu 2S, Android. Anytime I click on a HIIT workout in the main screen the loading prompt appears then the app crashes. Runs and walks work fine, only HIIT and strength crash it. Same result when viewing activity history.

0 9846986 over 3 years ago

I have about the same problem. After tapping a HIIT workout the app crashes. I have a new watch so it never worked.

The other workouts that I've used (running, strenght & yoga) don't have this problem.

I'm using version 4.49.1 on a OnePlus6 (Android11)

0 F235sami over 3 years ago in reply to 9846986

Same problem. New watch, never worked with HIIT workouts. Haven't tried it yet with other types of workouts. I use a Samsung a71 with app version 4.49.1

0 DarkEvil over 3 years ago

Latest update of Android app (4.50) has fixed the bug with HIIT crashing the app for me.

0 4331121 over 3 years ago in reply to DarkEvil

Checked and updated the app and now it works! Thanks for letting us know, and thanks to the Dev for the fix.