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Forerunner 55 won't sync with connect

Connect won't sync my data from forerunner 55 so my steps, HR, sleep, etc aren't being saved. I've tried suggestions from the forum but to repeat what another Garmin owner said, as much as we pay for a Garmin watch, should we have to figure out the glitches to get it working right or should that be their job to give us a product that works. I've already spent hours uninstalling and reinstalling, deleting this and that, turning it off and back on when I should be focused on my health and training. Help a guy out Garmin!

0 seilogramp over 3 years ago

If you've literally tried everything in the Sync / Connection Troubleshooting Guide, then it's definitely time to contact Garmin Support directly. Suggest phone or chat for a more immediate response. - https://support.garmin.com

0 Pinkster16 over 3 years ago in reply to seilogramp

Tell you what, I will just contact Garmin Support directly, because (as pointed out above) we've paid enough for these devices that we ought to expect them to work, first time, every time.

If they don't, since Garmin accepted the money, their Support people can waste their time sorting the problem rather than expecting me to trawl through a load of bumf which I on't understand. You are supposed to be the IT experts, not me, so you will do the work in exchange for the purchase price, not me,.