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My venu watch saves the activities but canot synchronize it with connect.

Former Member over 3 years ago

The pictures say it all i guess:

Presse, a solution that doesn’t involve a manual update everytime I go for a run would be great. Otherwise what’s the point of buying such a watch?

Thank you.

0 seilogramp over 3 years ago

I wonder if you have corrupt activity files on the watch that are preventing the synch from occurring. You can check by trying a manual upload to Garmin Connect Web - How Do I Manually Upload an Activity I Recorded to Garmin Connect?

If you get any message other than Import Complete, then there is a problem with the file. It is likely corrupt. Attach it to this thread. We can take a look to see if it is repairable.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a file sharing service, such as OneDrive, Google Drive, Dropbox, etc., make the file public, then paste a link to the file in your post.

0 Former Member over 3 years ago

Sorry for the late answer. I can't just connect the watch to my computer - I've used the FAQ here (https://support.garmin.com/fr-FR/?faq=zAKcL0VxC65ltPW95ufhG8) to try to make it work, but it still doesn't even after refreshing the system.

At this point, is there a possibility to just... get someone to fix it?

0 e7andy over 3 years ago in reply to Former Member

Install Android File Transfer and use that to handle the files on your watch. https://www.android.com/filetransfer/