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Training Status or Training Load are showing on watch, but not in the Garmin Connect Mobile app

Igor Petrov over 3 years ago

Training status. Disappeared from the cards My day "training status". Garmin connect version 4.47.2

Top Replies

Garmin-Kevin over 3 years ago +18 verified

All-

Thank you all for your participation in this thread. At this time, our Engineering team is aware of the issue and actively working on developing a fix. Once we have a confirmed fix rolled out, we…
Garmin-Kevin over 3 years ago +1 verified

All-

This issue has been resolved. If you are seeing any issues with your Training Status/Load, please start a new thread.
seilogramp over 3 years ago in reply to Paul Bishop +2

I suspect Garmin no longer needs information to help them fix this issue. Hopefully a fix coming out for both android and iOS apps.
Edu escolà over 3 years ago +2

A mi me pasa igual, me ha desaparecido del pantalla de inicio, cuando lo abro en el desplegable , no se actualiza el grafico desde el dia 5.

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0 LandMs over 3 years ago in reply to Garmin-Kevin

Garmin-Kevin Same here(

0 kocu over 3 years ago

Unfortunately same here. Ive reset my watch and reinstalled Garmin connect - than found this forum

0 mentalist over 3 years ago in reply to Garmin-Kevin

Garmin-Kevin Same for me

0 staffydog33 over 3 years ago

wtf is happening?? do i stamp on my Garmin 245 or just send it back, yet again?

Or is a fix coming?

Surely you can at least tell the group you#re working on it???

Matt

0 staffydog33 over 3 years ago in reply to 4663271

[url=https://ibb.co/pfrK5vJ][img]i.ibb.co/.../url]
[url=https://ibb.co/YZkvFdW][img]i.ibb.co/.../url]

0 staffydog33 over 3 years ago in reply to staffydog33

so far im in support chat:

just wondring is garmin working on a fix?

Oliver : we are looking onto that issue reported in the forum link you posted, but to confirm it is the same issue, can we ask is there still a training status on the watch? and are two activities being recorded a week to generate a vo2max estimate as this is necessary for the watch to give a training status

Matthew Moss: yes 2 or more are happening and it shows vo2 on watch

Oliver : ok and training status is still showing on the watch?

Matthew Moss: on the watch under training status it says "no status"

0 kocu over 3 years ago in reply to staffydog33

But the issue in this post is discribed as training status missing on GC, not on the watch itself. For example i do not see status in GC, but on the watch it is updating as always.

0 staffydog33 over 3 years ago in reply to kocu

they sent me this in email:

[email protected]

12:40 (3 minutes ago)

Hi Matthew,

Can you please provide the answers and screenshots to the below questions and we can add you into the investigation case for you

DESCRIPTION OF THE ISSUE:

ATTACH SCREENSHOT OF TRAINING STATUS PAGE SHOWING THE MISSING DATA DURING THE 4TH-7TH:

WHAT SPECIFIC DAYS ARE MISSING?

CONFIRM CUSTOMER HAS VO2/TRAINING STATUS DATA ON THE WATCH:

Kind regards,

John

Garmin Europe

0 staffydog33 over 3 years ago in reply to staffydog33

I am surprised by the constant issues, considering nearly every website on the net rates it as the best value watch for pure runners etc etc 4.5/5 or 5/5 etc.

geeez

Matt

0 staffydog33 over 3 years ago in reply to kocu

Cadence on watch keeps breaking, so i bought a running dynamics pod....no orange line in Insights...no training status on watch...how the heck is the Forerunner 245 rated sooooo highly EVERYWHERE on google, I will never know.

My review would say simply "God damn thing keeps breaking down all the time 1/5.