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My forerunner 30 is not connecting

4185616 over 3 years ago

I have logged out, turned on and of bluetooth, reinstalled the app , connect. Nothing workes

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+1 Garmin-AmberD over 3 years ago

Hello! Are you getting any errors? Can you try the following steps:

You can skip the steps if the device is already removed.

Open the Garmin Connect Mobile app,
Select the 3 BARS at the top left corner, then tap Garmin devices
Tap on the device name
Tap the 3 dots on the upper right-hand corner and select remove.
Open the Android phone settings
Look for app/application manager and select it
Tap on connect > storage > clear cache.
Power Phone completely down and then turn it back on
While phone is turning on, please put the device in pair mode by going to the settings on the watch then phone, Bluetooth pair smart phone
Open the Garmin Connect mobile app and add device