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daily step goal not syncing

I have set a daily step goal of 11000 steps. It shows up both on the connect app (Android) and the Garmin connect website when I check the user settings / activity settings for my devices. However, both my Vivomove 3s and my Vivofit 3 have other step goals (7500 and 10000, respectively) saved on the devices, and do not update even after repeated syncing (several months worth of daily syncing, for the Vivofit). How can I get the step goal to be consistent over all devices?

0 2386276 over 3 years ago

I have the same problem - did you find a resolution to this?

0 6473325 over 3 years ago in reply to 2386276

On the app, I set the devices to adjust step goals automatically, synced them, set them back to a manual step goal, synced again and that did the trick.

0 9339627 over 3 years ago

I had this problem on my venu 2. The solution posted below worked: turn on the auto step goal and sync. Go back and turn off the auto step goal and enter your step goal. Save. Sync. Your step goal should be reset.