This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Trouble pairing vivofit 1To Samsung A21

I'm having trouble pairing my vivofit 1 to my Samsung A21 phone. 

  • Likely the connection between the phone and the vivofit need to be redone. Make sure to use the Garmin Connect App (not android Bluetooth settings) to pair with your Garmin with your phone. Follow these steps and video:

    • Remove all your Garmin devices from from Garmin Connect App (Menu >> Garmin devices)
    • "Unpair" all Garmin devices in android Bluetooth settings
    • If you have any other mobile devices also unpair the Garmin from those devices
    • Reboot your phone, restart the watch
    • On your Garmin device place into "pairing mode." Hold the device key until PAIR appears to manually enter pairing mode.
    • Pair using Garmin Connect Mobile app

    If still problems after this, see the more extensive list of possibilities here: Sync / Connection Troubleshooting Guide

    Or contact Garmin Support https://support.garmin.com