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Garmin Fenix 5 sync failed android

I've been using my garmin f5 for more than a year and it stopped syncing my workouts a few days ago. No warning, nothing, it still receives notifications from my phone but syncing always fail, I followed the troubleshooting steps, restarted both devices, stopped the app and took the device off, effectively restarting from zero but still nothing.

0 mikejshortland over 4 years ago

Same issue here, the steps and heart rate are seen in the app. But to sync I now eed to connect t to WiFi directly from the watch. Sync via Bluetooth fails on every attempt since midday utc on the 01 June 2021.

0 8145158 over 4 years ago in reply to mikejshortland

June 1st?

0 mikejshortland over 4 years ago in reply to 8145158

Yep sorry

0 seilogramp over 4 years ago

Possibly a corrupt fit file. You could try doing a manual sync to see if it will at least upload to Garmin Connect - How Do I Manually Upload an Activity I Recorded to Garmin Connect?

If you get any message other than Import Complete, then there is a problem with the file. It is likely corrupt. Attach it to this thread. We can take a look to see if it is repairable.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a file sharing service, such as OneDrive, Google Drive, Dropbox, etc., then share a link to the file in your post.