Good morning everybody!
I tried to look for my specific problem around the forums but find nothing really similar, i do apologize in advance if this has been treated already and i missed it.
I have a fr245.
My issue is inability to activate move iq, which was up and running up to some days ago but then stopped working.
I can activate it from watch settings and "looks" active (the indicator is green), but detects nothing.
Going through the app trying to solve i noticed that if i get into the device activity detection settings screen, then exit this screen (even leaving the move iq tick on green) then on watch is turned off
I can turn it back on directly on watch (but takes couple of tries... Does not become green at first attempt) but still does not work.
It feels like it is forced off in the app somewhere, not in the specific settings screen since there I can toggle it but regardless of how it shows in app itself (on or off) it keeps syncing the off mode to the watch.
I can't understand what's wrong, already tried to restart watch and reinstall connect but nothing... I wonder if there is maybe some known possible sw conflict, i do have couple of apps/widgets installed on watch but I don't remember changing anything specific lately (i did add couple of personalized workouts, but i don't think should have anything to do with it....)
Sorry for the long message, I tried to explain in detail since I understand it is a really strange issue... Like the app or watch have a mind of their own
Thanks to anyone who would take the time for answering me.
Ciao!