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Help...run never recorded today,yet is on my watch ...steps,hr,sleep all recorded...how do I fix it...never recorded on strava either and connect is synced

Very very upset...had watch ( forerunner 35) since nov... never had this issue before...my run is on the watch but hasn't pulled thru to connect... how do I fix it... please help !

0 seilogramp over 4 years ago

Very likely that the activity (.fit file) associated with your run is corrupt, as this seems common on the Forerunner 35. To verify that it is corrupt, do a manual upload to Garmin Connect Web using these instructions: How Do I Manually Upload an Activity I Recorded to Garmin Connect?

If you get any message other than Import Complete, then there is a problem with the file. In that case, attach it to this thread. We can take a look to see if it is repairable.

3 ways to get the file to us:

Zip the file, then in a reply post Insert >> Image/video/file >> Upload >> browse for file >> OK.
Zip the file, then drag and drop it onto a reply post.
Post a link to the file using a file sharing service, such as OneDrive, Google Drive, Dropbox, etc.