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My 15km Arun on the 8 April 2021 not showing on my Garmin Connect App

I ran yesterday the 8th April, I sync my run to Garmin App however, my run the 8th April is not showing on my Garmin Connect App, I did all the steps but it's still not showing, this is very frustrating as I'm on a challenge, 15km it's lot to miss on, can I please have my run for 8th showing on my App please

Top Replies

seilogramp over 4 years ago +2 verified
9388834, good news! I was able to repair your file. I tested it and it shows up as a 15 km run. Now to get your fixed file into your Garmin Connect account.
- Click on this repaired file then download it…
seilogramp over 4 years ago in reply to 9388834 +2

9388834 said:
drag and drop but it's not showing on my watch, however I see it on the lap top connected to my watch

Don't worry about it not showing on your watch. This is not where it goes.

Is…
e7andy over 4 years ago +1

Do you see your activity here https://connect.garmin.com/modern/activities or in the "Activities" list in the app?

Do you see the activity in your watch?

If you did your run yesterday and synced…

All Replies

0 9388834 over 4 years ago in reply to e7andy

100% this is the one I want to see on my Garmin Connect App, I can not see this one on my App

0 seilogramp over 4 years ago in reply to 9388834

Let's take this offline. I'll send you a private message.

0 9388834 over 4 years ago in reply to seilogramp

I did drag it to my watch but it is not showing on my Garmin Connect App that's what I'm saying, I started my run exactly the same time, please check again on the list of activities and check the start time

I want to see that on my activities list on my App

0 9388834 over 4 years ago in reply to seilogramp

Eeeeeeeish, I'm so drained, I don't think I will be able to run tomorrow... my endurance is being tested.... Its OK, let's take it off line

0 9388834 over 4 years ago in reply to seilogramp

Are you still there, I just want fixed run you attached to appear on my Garmin Connect App and my watch so it can count,

I see you can see it that I did run however it is not showing on my App, meaning it doesn't count, please assist me

0 seilogramp over 4 years ago in reply to 9388834

Yes. I've sent you a few private messages.

+1 seilogramp over 4 years ago in reply to seilogramp

All fixed now. Just a final note...

Make sure to do the following to help minimize future problems on your Forerunner 35.

Keep the number of files in the \GARMIN\ACTIVITY folder on the device’s file system to a minimum using these directions: Removing Recorded Activities on a Garmin Fitness Device
Try to avoid excessive button presses during your activity.
Regularly check for firmware updates using Garmin Express

0 9388834 over 3 years ago

My run is not synchronizing to my Garmin App, please assist, this is for the third time is happening, I see my run on my watch but when I synchronize it says complete but it does not synchronize to my App, last time, it was manually added, please assist

0 9388834 over 3 years ago in reply to seilogramp

Evening, I am trying to drag and drop the file I asked for assistance, it says that it does not support the file type you I try to import "please kindly assist as I need to submit my run Toda, for our challenge, this is the same file I just email, the way it is

0 seilogramp over 3 years ago in reply to 9388834

I already sent you an email with the fixed file, but here it is again - B78C1739-fixed.fit

Download it, then import it into Garmin Connect Web just like you did for the ones in your photo. Tested it on my own account and it uploads fine.