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Inaccurate Data on the app

I ran 21kms and splits are 21km and a bit of a 22k. As usual but the run is recorded as 20.38km. This is a 1st for me as I literally ran 21km not 20.38. The watch beeped 21km, the map shows 21km but the app records, 20.38?

0 seilogramp over 4 years ago

9297537 said:
the map shows 21km but the app records, 20.38?

Can you post a link to the activity from Garmin Connect Web? And/or zip then attach the corresponding fit file from the \GARMIN\ACTIVITY folder from your device.

0 9297537 over 4 years ago in reply to seilogramp

connect.garmin.com/.../6534179695

0 seilogramp over 4 years ago in reply to 9297537

You'll need to change the privacy settings to "Everyone," at least temporarily.

0 9297537 over 4 years ago in reply to seilogramp

I have.

0 seilogramp over 4 years ago in reply to 9297537

0 9297537 over 4 years ago in reply to seilogramp

Thanks for the attempt to assist.

Everyone I ran with recorded 21, Suunto guys as well, it was only when I checked my app, which automatically syncs if I'm closer to the phone where i then saw 20:38. I updated the app settings but it was still strange. I'll attempt another activity in the morning and see whether this would still be the case.

0 trux over 4 years ago in reply to 9297537

Why don't you make the Activity visible to Everyone as seilogramp asked, so that we can have a look, and try to help? Just click the link you provided, and then select Everyone under the Padlock icon, exactly as on the screenshot.

0 trux over 4 years ago in reply to 9297537

... anyway, if you are sure about the distance, you can simply open the activity, and edit the total distance to match the reality.

0 9297537 over 4 years ago in reply to trux

Thanks.

It's no trainmash, it had been a training run. It had seemed strange hence my enquiry on the platform. I did open up my privacy settings a while back. I'll just observe whether it persist or not.

0 Scillonian over 4 years ago

9297537 said:
The watch beeped 21km, the map shows 21km but the app records, 20.38?

Probably more correct is the watch beeped for 21 laps and the map shows 21 laps. With an assumption that all completed laps are 1,000m (1km), the total recorded distance would be assumed to be 21.02km and not 20.38km.

The problem is at lap 16, which is only 360m, giving you the recorded distance of 20.38km.

Lap 16 may be short because you accidentally pressed the lap key, but that still does not explain the overall shortfall of ~640m.