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Connect app calendar activities showing twice

9346277
over 3 years ago

Overnight my connect app calendar is now showing activities twice one in green and one in red but when I go into the actual day it only shows the one activity.

Cannot figure out why showing twice in different colours? Help! I dont have another device connected, its not linked to another fitness app and I havent activated live tracking.

  • 0 over 3 years ago

    This is a forum for Garmin Connect Web, are you really speaking about the Calendar page of GC Web, or do you mean the calendar in the phone app GC Mobile? In the second case (GCM), have a look at the GCW Calendar, and if you see a duplicate there too, it may be more comprehensible to see where it comes from. If still not clear, please post a screenshot.

  • 0 over 3 years ago

    issue only appeared on mobile app only (web fine)

    shows activities in green as normal and now has peach/orange duplicates (move IQ events not duplicated)

    when go into details for day the duplicates don't show

  • 0 over 3 years ago in reply to 2610314

    The peach ones are something new that I haven't seen before. "Health Snapshots". They are not listed when you view the day so there is something wrong with them. Maybe a new function not activated yet.

  • 0 over 3 years ago in reply to e7andy

    could be the health snapshots are in development and the app isn't filtering them properly - I confirmed health snapshots are off in my filters

  • 0 over 3 years ago in reply to 2610314

    I have the same issue. I removed all other filters to only show activities. I have green (as normal) and red showing so it looks like they are duplicates but when you go into the detail only shows the one activity. 

  • 0 over 3 years ago in reply to trux

    Yes GCM calendar is showing activities in green and red. Ive altered the filters to only show activities but still same issue. GCW calendar is not affected.

  • 0 over 3 years ago in reply to 9346277

    I'm seeing the same thing in GCM for Android  version 4.41. With the filter set to view only activities.

    If you view the details for the day, it shows correctly as 1 activity, so it's not being duplicated. 

  • 0 over 3 years ago in reply to 8016151

    Exactly. Yes im Android on version 4.41 thanks for sharing looks like update wasnt so great lol. Yes when u go into the details I just shows the 1 activity. Just visually annoying

  • 0 over 3 years ago in reply to 2610314

    Ich habe das gleiche Problem. Habe schon alles probiert, kann es nicht beheben.

  • 0 over 3 years ago in reply to 9346277

    I opened a case with Garmin Support using the chat feature. Surprised they are working Easter morning.

    Here are the pertinent parts of the chat session.

    2792611: After the latest update for Garmin Connect Mobile android version 4.41.
The calendar is now displaying activities twice, one in green and one in red.
But when I go into the actual day it shows correctly as the one activity.
Jenna: Hello, I would be happy to assist.
Jenna: I just sent an email, please reply back with a screenshot of your
GCM calendar.
Jenna: Please send over your app logs by following the steps below:
Jenna: If you haven't already, please try this:
From a Home screen, swipe up or down from the center of the display to access
the apps screen.
Navigate: Settings Settings icon > Apps.
Locate then select the appropriate app (GarminConnect)
Tap Storage.
Tap Clear cache (bottom-right).
After clearing the app cache- restart the phone.
2792611: Same issue.
Jenna: I will create a case to have this looked into further. Any updates on
this you will be notified via email.