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Live Track not working

I read several old threads from 2020 that people were having problems with Live Track (perhaps after a certain update).  Mine has worked flawlessly until around December of 2020/January of 2021.  Is there an update I need to run or he needs to run in order to get this working again? 

The worst part about the live tracker not working is that I had a very scary encounter while out running in rural Florida recently and I didn't know the live tracker wasn't working.  I don't use this for a false sense of security but it is nice to know that my husband has at least some idea of where I'm at while I'm out running/walking/biking in case something happens while I'm out.

  • There are no widespread issues that I'm aware of these days. I did have one failed LiveTrack earlier this week, but that was the only one in the last 8 weeks.

    I always verify that the track is working by emailing the link to myself, and after my warm-up I check if the link for track and position updates on the map screen. If it is not working, I try again with a new activity. Some areas where I run don't have good cellphone coverage and that can result in no position updates, but that just can't be helped. Other tracking solutions like LoRaWAN GPS tracking, maybe.

  • Livetrack has been ending for me on long rides.   I've noticed it terminates when I stop at a gas station or use the restroom.   I think it must not be reconnecting to my phone when I get back to the bike.