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IQ Store down again, and again, and...

Scott
over 4 years ago

Hello,

Why do I constantly get this message when attempting to look at installed watch faces on my Venu? It prevents me from accessing watch face settings.

Thank you

  • 0 over 4 years ago

    Still! Every day I get this at least once and today I can't get in at all. Come on Garmin, please do something. 

  • 0 over 4 years ago in reply to Scott

    Seems to be working for others. At least nobody else is complaining, among the millions of users. Try an alternative connection or a VPN. Check out the status page. Test wheter your IP address or ISP did not land on a blacklist at CloudFlare. If nothing helps, contact the Customer Support.

  • 0 over 4 years ago in reply to trux

    To be clear, this is from the Garmin Connect app when I select Device->Appearance->Watch Faces. I can go to the Connect IQ store in that app or on the web. What I can't do is access settings for my installed watch faces (unless the developer included settings on the watch) or see if there are updates.

    This has happened every day since I first posted this nine days ago. About once in 10 tries, I get in. I switched countries from USA to Canada and got in. I'm updating a watch face now. Thanks, I'll see if it's only a USA connection that is a problem. Seems odd, but stange things happen.