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Regression about workouts

Baron over 4 years ago

With the new update the possibility to edit or send a workout through garmin connect is no more possible.

The buttons are simply no more there.(see screenshot, the action buttons are missing)

I hope that you will fix this regression.

0 trux over 4 years ago

Baron said:
With the new update the possibility to edit or send a workout through garmin connect is no more possible.

What version do you use? I have the latest currently available for my phone - v4.39, and I still can Edit workouts.

0 Baron over 4 years ago in reply to trux

According the play store, I'm using the version 4.39

0 Baron over 4 years ago in reply to trux

Switching the language to English does not help.

There is a way to send snapshot to the support. Should I do it?

0 trux over 4 years ago in reply to Baron

Well, try reinstalling it. Or use Garmin Connect Web instead.

0 Baron over 4 years ago in reply to trux

Using Garmin Web is not a solution, this is a workaround. I always need to use both since that both platforms have other limitations.

If you need some information to investigate this, I can provide it.

0 trux over 4 years ago in reply to Baron

You are mistaking this user forum for Garmin's Support. On the user forum you won't get anything else than existing solutions or workarounds. Contact the Support directly, if you want to speak to Garmin.

0 Baron over 4 years ago in reply to trux

Ok,

Is there a link on which we can report issues?

This is not the same as requiring help from the support.

0 trux over 4 years ago in reply to Baron

Any problems need to be reported to the Support: https://support.garmin.com

However, as I wrote, the app v4.39 still allows editing of Workouts, so as I advised, you should first try clearing the cache of the app or reinstalling it. Apparently your installation is somehow broken.