Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

High was not dedected, neither in the watch nor in Garmin Conect.

6633221
over 4 years ago

I have the watch forerunner 35 and I use Garmin Conect. During my todays outdoor run no high was dedected, neither in the watch nor in Conect. Four days ago there was no problem. What can I do?

  • 0 over 4 years ago
    6633221 said:
    no high was dedected

    What exactly do you mean by "high"? The max heart-rate? The best pace? The max run cadence? The highest temperature? Or perhaps the elevation? Or the detecting of a new personal record?

  • 0 over 4 years ago in reply to trux

    Sorry for my Englisch,  I am from Germany.  I mean the elevation, the plus and minus elevation. 

  • 0 over 4 years ago in reply to 6633221

    What watch model do you own? Could you post a link to the activity, so that we can have a look? If you use the phone GC Mobile app, share it as "web link", not a photo, and post the link here.

  • 0 over 4 years ago in reply to trux

    https://connect.garmin.com/modern/activity/6174770291?share_unique_id=4

    i use Garmin forerunner 35

  • 0 over 4 years ago in reply to 6633221
    6633221 said:
    i use Garmin forerunner 35

    That model does not have the barometric altimeter, so it cannot measure the elevation. But you can enable the Elevation Correction, to get the elevation. Open the activity through the link you provided, and enable it there (as far as I remember, the option is not available on the phone app).

    At models without barometer, the Elevation Correction option should be actually automatically on. I do not know why it is not so in your case.

  • 0 over 4 years ago in reply to trux

    https://connect.garmin.com/modern/activity/6159482545?share_unique_id=6

    This is the activity from few days ago wehre I got the elevation. 

    I will check my watch.

  • 0 over 4 years ago in reply to 6633221
    6633221 said:
    I will check my watch.

    You do not need to check your watch. It has no altimeter and there is nothing you could change there. The elevation corrections are on the web only. Should be turned on by default for watches without altimeter, but it is possible Garmin changed the default behaviour recently.

  • 0 over 4 years ago in reply to trux

    Thank you for your support so far. If I compare the two runs I can see that the elevation correction is now deactivated and was active all the time before. There must be a change by Garmin.  But I can not find a possibility to activate. Do you have an idea?

  • 0 over 4 years ago in reply to 6633221
    6633221 said:
    But I can not find a possibility to activate. Do you have an idea?

    Currently there is no setting for turning it on permanently. Contact the Garmin Support, and tell them about the bug. As I already wrote, at devices without the altimeter, the Correction Elevation option should be turned on, by default.