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Moving Time is missing from downloaded data since update on 5th Jan 2021

Using a Garmin 735XT (Firmware version 9.80) and Connect Android App (Version 4.38.1, updated 5th Jan 2021 from Play Store).

None of my activities uploaded to the app since the upgrade display any "moving time" data. The last activity prior to the upgrade (2nd Jan) does display the data. I do not use the Auto Pause feature (and never have done).

Can these data points be restored please.

Thank you.

  • Former Member
    0 Former Member

    Oui, même sollicitation. Merci 

  • This is a know bug, and from another user on the forum I know that Garmin Support is aware of it, and promissed a fix in the next version. Allegedly the Moving Time disappears only after you have edited the Self Evaluation (or perhaps after doing other edits of the respective Activity), so if you need to see the Moving Time, avoid the Edits before you note the moving time. At least in the time being, until the bug is fixed.

    Report it to the Customer Support if you want to be added to the case, and be notified when it is resolved.

  • Many thanks for this update, I do edit the uploads to change the name so, my experience fits with your description.

    I'll do as you suggest with Customer Support.