This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

My intensity minutes isn't showing on my daily/weekly phone summary.

My intensity minutes isn't showing on my daily phone summary. It was there yesterday, but ot today. When exercising yesterday, my watch started showing my heart rate only, so I am assuming I accidentally knocked something and might've changed a setting.

It isn't showing in my weekly summary either for previous week's, unless I go into the activity section.
I have done a high heart rate activity for 35 mins. So it should be there. Any ideas of how to get it back?

Thanks

0 trux over 4 years ago

Do you see any Intensity Minutes on Garmin Connect Web for today? If not, then the IM pane in the phne app won't be visible until there are some minutes logged for today.

0 1047774 over 4 years ago in reply to trux

No. Nothing is showing. Even though I have done 35 mins of high heart rate activity.

The intensity minutes summary for yesterday and last week has also disappeared.

I looked at s previous question on the forum that said go to the bottom of My Day and restore deleted tabs, but that isn't an option for me anywhere.

0 trux over 4 years ago in reply to 1047774

1047774 said:
Nothing is showing. Even though I have done 35 mins of high heart rate activity.

Have a look at this thread. Identical problem, and likely similar reasons. If you think otherwise, then please post a screenshot of the following Avg Resting HR, and another one of your daily HR graph.

https://connect.garmin.com/modern/report/60/wellness/last_seven_days

0 Former Member over 4 years ago

I'm having the same problem. It's been the last 4 days for me. I can't get it to log any intensity minutes.

0 trux over 4 years ago in reply to Former Member

In that case have a look at the thread, linked in my previous post. If it does not give yout the answer, post here the same data requested there.

0 Former Member over 4 years ago in reply to trux

I did and it doesn't seem to apply to my situation.

0 Former Member over 4 years ago in reply to trux

So it looks like it hasn't logged my heart rate since December 30th at about 9:30am. But it's still working because it's calculating my RHR and showing my averages during workouts.

0 trux over 4 years ago in reply to Former Member

So it looks like it hasn't logged my heart rate since December 30th at about 9:30am.

In that case it means your watch (or other device) is associated with more than a single account. Follow the instructions from the support document Data is Missing from My Garmin Account After Syncing to resolve the issue.

0 Former Member over 4 years ago in reply to trux

I too am having the same problem with the Intensity Minutes and the Intensity Card absent from my daily screen. It was always showing even if my minutes were zero.

I have read all the links you have provided but none address the problem I am having. And I only have one Garmin account so that's not the problem. I can find my heart rate under the activity but it's not transferring over into the Intensity Minutes field.

0 Former Member over 4 years ago in reply to Former Member

I also only have one account, but removing the device and then adding it back in seems to have fixed my problem. It still doesn't show my minutes from today, but the HR is recording again and I'll verify tomorrow whether or the the intensity minutes show back up.