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Training Status not updating in Garmin Connect Mobile App

Hi. For the last week or so my Training Status is not updating and taking into account my cycling activities. I haven’t changed anything on my Edge 520 or on my Forerunner 645M. There was a recent upgrade to version 7 software on the 645M and the issue seems to have started since then. I have done the usual checks and made sure True Up is still on and resynched all devices but GC still not updating Training Status even though the ride has been uploaded successfully with all the correct details.

Is anyone else having this issue or had it and fixed it? Thanks

0 Former Member over 4 years ago

Had issue last night my five mile run isn't showing up.

0 quearnsa over 4 years ago

By way of an update: I have had two chats with different people and a support ticket has been raised with the developers. I have unpaired and repaired both devices as well as other advice given to me by Garmin, but no joy. In fact the person in the second chat stated that I should never have been getting training status updates as the Edge 520 does not give this information, which I knew anyway. My rides are recorded on the 520 but the watch seems to pick up an IQ event automatically and I am guessing it is from here I was getting the Training status updates. But since the upgrade to Ver 7 software on the watch I am no longer getting Training status updates. Hence it has now been passed to the techies to investigate further

0 rcmosca over 2 years ago

I have the same issue with my 955 solar. But, in the garmin connect on the web, it's open normally.