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Settings missing in the IQ store programs

Sam201176 over 4 years ago

Settings are missing after installation of any programs... I cannot configure anything as the option has gone missing from today... any one else seeing this?

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wittyMTB over 4 years ago +7 verified

Not sure if this will help for the rest of you, but open Connect (not Connect IQ), select the device, go to Appearance, and click Watch Faces. The settings are available there, but not in CIQ.

To quote…
Herelle782 over 4 years ago in reply to Sam201176 +3

I reported it yesterday too, so did two of my friends and one other person on this thread. That makes at least 6.
Parmenion_45 over 4 years ago +2

Have the same problem. On all my installed watch faces the settings option on connect IQ has disappeared.

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0 1909589 over 4 years ago

I had same problem on my vivoactive 3. I also ask for help.

0 1909589 over 4 years ago

I had same problem on my vivoactive 3. I also ask for help.

0 1909589 over 4 years ago

I had same problem on my vivoactive 3. I also ask for help.

+1 wittyMTB over 4 years ago

Not sure if this will help for the rest of you, but open Connect (not Connect IQ), select the device, go to Appearance, and click Watch Faces. The settings are available there, but not in CIQ.

To quote the Garmin chat person, "Connect IQ is more for just downloading not maintenance"

Surprised that they did this and didn't tell anyone, but at least the settings are still available.

0 Parmenion_45 over 4 years ago in reply to Sam201176

Interesting. I reported it as well yesterday and no one has been in touch at all.

0 Sam201176 over 4 years ago in reply to Parmenion_45

I chased them up about it today again...

I sent files to the help desk, IQ devs and product support... you might be the other person to report it they're talking about...

0 Parmenion_45 over 4 years ago in reply to Sam201176

Think I tried everything now. re-installed both connect and connect IQ and did a factory reset on my watch and still no settings.

0 trux over 4 years ago in reply to Parmenion_45

Have a look also at this thread: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/246703/watch-face-settings-unavailable/1172996#1172996

0 Parmenion_45 over 4 years ago in reply to Parmenion_45

Just to add. Had some feedback from one of the watch face developers:

"We have learned that it is due to GARMIN servers maintenance tasks.

It has been happening for a couple of days now.

We do not know how much time will still take. We do not have an official announcement about it."

Looks like we would just need to wait it out.

0 Leri888 over 4 years ago

Answer.

forums.garmin.com/.../watch-face-settings-unavailable