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Garmin Connect - Cannot add device Edge 510

Just recently my Garmin Edge 510 was Factory Reset. When I try to add the device again to Garmin Connect it doesn't add the device.

In my Android phone, when I try to pair via Garmin Mobile connect it connects via Bluetooth then disconnects afterwards and setup paring failed.

In Windows Garmin Express, when I try to add device it detects Edge 510 but an error occurred "We're unable to add device because our servers are unavailable at this time."

Thanks.

0 trux over 3 years ago

What does the status page tell, when you try to accss it, both from the phoner, and from the computer?

https://connect.garmin.com/status

0 ALDOUS112 over 3 years ago in reply to trux

Both garmin express and garmin connect are online when I tried to connect but still the same issue.

0 ALDOUS112 over 3 years ago in reply to ALDOUS112

The status page are all online but still cannot add.

0 trux over 3 years ago in reply to ALDOUS112

Try asking on the Edge 520 Forum - people there should know better, than here. If not, call the Customer Support.

0 ALDOUS112 over 3 years ago in reply to trux

Thanks Trux.

I've already emailed Customer Support.

Will try posting to Edge 520 as well.