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My Heart Rate trend is not showing on History Heart rate either on App or Web. Shows last synced in June 2020, even though my activities show a heart rate each time

Former Member
Former Member over 4 years ago

My Heart Rate trend is not showing on History Heart rate either on App or Web. Shows last synced in June 2020, even though my activities show a heart rate each time. Seems there is an issue with Hear rate syncing to Heart rate data base. Activities are all working well, logs all parameters.

  • 0 over 4 years ago in reply to 3027427

    I'm going to redo everything. It's like rebooting the computer - sometimes it takes 3 times.

  • 0 over 4 years ago in reply to 3027427

    Still not showing 7d or 4w chart and the 1 year doesn't show March. 

    Odd that Stress is showing March - it's just the HR??

  • 0 over 4 years ago in reply to 3027427
    3027427 said:
    Still not showing 7d or 4w chart and the 1 year doesn't show March.

    Well, if the data was not synced to the right account in the past, it won't come back after fixing the wrong account assignment (if it was the reason). Only new data will appear there. If it does not help for the current data either, then check the other options.

  • 0 over 4 years ago in reply to trux

    For whatever reason after another week or so - I have all my data except for March. I've no idea what happened. It was nothing that I did (or that was suggested). 

  • 0 over 4 years ago

    y forerunner 935 / Garmin Connect on my Android phone had the same issue out of the blue two weeks ago. What solved the problem for me was:

    - On the forerunner, in Settings/Phone: disconnect from the phone

    - Shut down the forerunner

    - In Garmin Connect / Devices remove the forerunner (I've also tried without first removing the forerunner from the devices list, but this didn't solve the problem - for me this step was necessary)

    - Uninstall Garmin Connect from the phone

    - Restart the forerunner

    - Re-install Garmin Connect on the phone

    - Pair the forerunner and Garmin Connect; choose to import old training sessions and data from other devices

    After that it's tracking HR and sleep again (but it does not show the data from the period when it wasn't working).