This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Loosing 'my day' information

Since the last update I do loose many of the 'my day' informations in the app. Very often sleep data or a normal run is not shown in the overview. (Although they are all to find in the app - looking on the belonging point)

The strange thing is that sometimes everything seems to work normal - but next day some of those disappeared again from my day ...

Anyone else with that problem or am I the only one?!

Top Replies

DerechteKlinke over 3 years ago in reply to trux +1 verified

Wenn es auch auf Deutsch geht ... macht es das für mich einfacher ... ich habe die Ursache gefunden:

Die besagten Daten verschwinden nur dann aus 'Mein Tag' wenn ich mein Gewicht (inklusive Körperfett…

All Replies

0 pshare over 3 years ago

Do you scroll down to the bottom of my day to edit the information on my day?

0 DerechteKlinke over 3 years ago in reply to pshare

Yes of course ... should all be in. Just did a run and even that is not shown in 'my day'.

Have to go to the app menu to find and watch it ...

0 trux over 3 years ago in reply to DerechteKlinke

In that case it looks like the data was never synced to the Garmin Connect data. Have a look at the post https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/245295/my-steps-are-not-showing-up-on-the-calendar-on-garmin-app-in-the-watch-fenix-3-hr-the-history-is-still-showing-my-steps-correctly/1162470#1162470 - the same asnwer applies to your case too.

Start by rebooting both the watch, and the phone. Then continue with the troubleshooting following the instructions from that post.

0 DerechteKlinke over 3 years ago in reply to trux

Thank's but it can't be the same .... as my steps, my heart rate and other things are shown - and everything else is 'inside' the app ... all findable in the different menus. Just missing those on 'my day' !

0 trux over 3 years ago in reply to DerechteKlinke

Perhaps you should post a screenshot demonstrating what exactly is missing, and then also the screenshot where the same data can be seen on another screen of the app. It would help understadning the problem and giving you some tips.

0 DerechteKlinke over 3 years ago in reply to trux

That is very easy to describe without screenshot ... any (!) activity, training status and sleep data are not shown.(in 'my day')

Everything else is visible ...

0 trux over 3 years ago in reply to DerechteKlinke

Yes, but where exactly in My Day? There are several places where the data appear - for example a new Activity will be show as an independent pane at the top of the My Day screen, as well as in the Last 7 Days report. Also in News Feed, in Calendar, and in Activities. So when you record right now a short 5s test activity, save it, sync to the phone, where of all those screens will the Activity appear, and where not?

0 DerechteKlinke over 3 years ago in reply to trux

It is everywhere - except 'my day'.

A few hours ago there had been an update at Google Playstore but no changes in this problem.

0 trux over 3 years ago in reply to DerechteKlinke

Try clearing the cache of the app. When it does not help, uninstal and reinstal the application.

0 DerechteKlinke over 3 years ago in reply to trux

Just did ... and so success. Seems to be something wrong in the app as it just began to happen after the update.

But strange if I am the only one?!